Effective Date: February 2025
ThoroughGraphics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, thoroughgraphics.com (the “Site”).
1. Information We Collect
We collect personal and non-personal information in the following ways:
a. Information You Provide
When you use our contact form, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Any additional information you submit in your message
b. Automatically Collected Information
When you visit our Site, we automatically collect certain information through cookies and Google Analytics, including:
- IP address (anonymized for GDPR compliance)
- Browser type and version
- Pages visited and time spent on the Site
- Referring website
2. Comments & Media
a. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture is visible in the context of your comment.
b. Media
If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
3. How We Use Your Information
We use the information collected to:
- Respond to inquiries submitted through our contact form
- Improve our website and user experience
- Analyze traffic and performance using Google Analytics
4. Activity Logging
If you are a registered user, we track certain activity on the site, including the creation, update, and deletion of posts and comments. This information is logged to help manage site functionality and security.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Google Analytics: To analyze website traffic and improve user experience (Google’s privacy policy applies).
- Service Providers: If needed, to help with website maintenance or hosting.
6. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.
7. Image Optimization and CDN Usage
We use WP Smush to optimize images for improved website performance. When images are uploaded, they may be sent to WPMU DEV servers for processing. Any EXIF metadata (such as location data) may be removed or returned, but it is not stored on their servers.
WP Smush also uses the Stackpath Content Delivery Network (CDN) to deliver images and other website assets efficiently. Stackpath may collect and temporarily store visitor data such as IP addresses, user agents, referrers, location data, and ISP information for up to 7 days. These files may be stored and served from locations outside your country. You can review Stackpath’s privacy policy here: https://www.stackpath.com/legal/privacy-statement.
Additionally, WP Smush uses Drip, a third-party email service, to send notifications to site administrators. Only administrator email addresses are collected for this purpose.
8. Your Data Protection Rights
- Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to data processing
- Withdraw consent at any time (e.g., opting out of Google Analytics tracking)
To exercise your rights, contact us at webmaster@thoroughgraphics.com.
9. Data Retention
We retain contact form submissions for 1 year and analytics data for two months for user data and 14 months for event data.
10. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ThoroughGraphics
info@thoroughgraphics.com
2501 Sandersville Rd, Suite 130
Lexington, KY 40511